Note:
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

1-  Products purchased at neelambu cannot be exchanged, canceled, or returned.

2- Dispatched items are not subjected to cancellation, exchange, or refunded unless a manufacturing defect.

3-  If the products seemed defective or damaged, it has to be reported to the delivery agent and further addressed to the customer care, providing proof that has to be attached and sent to [email protected]

4-  The purchaser placing the order should be aware of the dimensions of the products as a replacement of the item is not applicable if it does not fit the hallway or entrance.

5-  The customer has to be present at the time of delivery to inspect the products.

Neelambu provides one years warranty for products for the following Defects:

* Termites 
* Beetles
* Checks and splits

The Exceptional cases are below:
⦁ Due to Moisture and Temperature variations. Fee-For-Service (FFS) under these circumstances
⦁ Furniture kept under direct sunlight or transported to locations with dry weather conditions is prone to develop cracks.

This site is controlled and operated by Company and products are sold by the Company itself. All material on this site, including images, illustrations, audio clips, and video clips, are protected by copyrights, trademarks, and other intellectual property rights. Material on Website is solely for Your personal, non-commercial use. You must not copy, reproduce, republish, upload, post, transmit or distribute such material in any way, including by email or other electronic means and whether directly or indirectly and You must not assist any other person to do so. Without the prior written consent of the owner, modification of the materials, use of the materials on any other website or networked computer environment or use of the materials for any purpose other than personal, non-commercial use is a violation of the copyrights, trademarks and other proprietary rights, and is prohibited. Any use for which You receive any remuneration, whether in money or otherwise, is a commercial use for the purposes of this clause.
Trademark complaint
Company respects the intellectual property of others. In case You feel that Your Trademark has been infringed, You can write to Company at [email protected]